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Setting Up a Remote Help Session

Occasionally it is possible to complete a repair remotely. In order to do that, I will need to access your computer via a web link.  

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These instructions are intended to be followed while talking to me by phone at 269.425.1362

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1.  Determine what browser you are using. Click the first button on the right, and tell me the answer.

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2.  Download the remote help icon for your desktop. Click on the second button on the right.  I will walk you through the rest of the installation process over the phone. 

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